Suppple uses software in Fight Against Illicit Trade and Counterfeit Products with
No-Code Chatbot and Data Visualisation Platform
Cape Town, 11 October 2023 – Suppple, is thrilled to introduce its groundbreaking No-
Code chatbot and data visualization platform, egovt.io. This technology empowers South
African consumers and members of the Consumer Goods Council of South Africa to take
action against illicit trade and counterfeit products.
Suppple’s No-Code chatbot technology, enables chatbots to be built and scaled to the
needs of the partner. The Consumer Goods Council of South Africa (CGCSA) in
collaboration with GS1 South Africa, have partnered with Suppple to co-create a chatbot in
that enables consumers and GS1 members to (i) Report Crime, (ii) Counterfeit Goods and
illicit Trade. The chatbot’s real-time reporting and data-visualisation dashboard is poised to
make a significant impact as it embarks on its pilot program journey. This initiative aims to
create a safer marketplace for consumers while fostering a proactive approach to
combating illicit trade.
Suppple’s Founder & CEO, Prof. Eldrid Jordaan expressed the company’s commitment to
driving positive change, stating; “We are proud to partner with the CGCSA and GS1 to
empower consumers to address the tragic incidents that occurred in Naledi, Soweto
wherein children tragically lost their lives from is reported to be contaminated or expired
food products. Our No-Code chatbot and data visualisation platform will provide invaluable
support to law enforcement agencies and SARS under the guidance of CGCSA through
their pilot initiative”.
In South Africa, the illicit and counterfeit goods trade poses a substantial economic threat,
estimated to cost the nation at least R100 billion, as highlighted by SARS commissioner.
The Suppple-powered CGCSA and GS1 chatbot and data visualisation dashboard is set to
become a pivotal asset in the fight against this menace, with a particular focus on
addressing issues such as illicit tobacco and illicit alcohol trade to safeguard the South
African economy. Suppple’s egovt.io technology launch represents a significant leap
forward in the company’s commitment to social responsibility and innovation. By
empowering consumers and organizations to take an active role in identifying and
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By eliminating the need for coding expertise, the No-Code ChatBot and Data platform
enables governments and businesses to quickly build powerful conversational chatbot
solutions that address a wide range of challenges.
For media inquiries or additional information, please contact:
Media Contact
goitse@suppple.co.uk
Co-founder & Chief Data Officer
+27 (68) 236 9490
About Suppple:
Suppple Ltd is a British – South African technology company. The company developed a
No-Code Chatbot platform for governments and large institutions. The No-Code Chatbot
and Data platform enables governments and businesses to build and deploy chatbot
templates and interactive conversational experiences. Suppple’s No-Code ChatBot
platform (egovt.io) is a Software-as-a-Service (SaaS) platform specifically designed to
empower governments of all sizes with a no-code solution for creating conversational
chatbots.
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